Sustainable Procurement

The Pierre & Vacances Center Parcs Group’s Procurement Department is committed to a responsible approach and to continuous improvement in line with our Reinvention strategy. It thus contributes to the Group’s operational performance, while taking into account social and environmental aspects with all our external partners. The Group’s cross-functional Procurement Department handles purchasing for our 4 brands: Pierre & Vacances, Center Parcs, maeva and Adagio, for all our sites in Europe, and works closely with all employees involved in the purchasing and supply chain.

Our teams are organized around 3 thematic purchasing divisions:

• Construction, Renovation and Maintenance
• Operations,
• Support Functions

To refine our expertise, we have a methods and tools unit and a dedicated Sustainable Procurement manager working on identifying best practices.

Engaging our partners and suppliers

The Group develops sustainable and balanced relationships with its partners to improve the impact of its purchasing from a social and environmental point of view.

Back in 2012, the Group signed the “Responsible Supplier Relations and Purchasing” Charter, committing us to:

• Ensure a responsible financial relationship,
• Be respectful and encourage collaborative development,
• Identify and manage situations of mutual dependence.
• Involve signatory organizations in their supply chain,
• Appreciate all life-cycle costs and impacts,
• Integrate environmental and social responsibility issues,
• Ensure the territorial responsibility of its organization,
• Ensure the professionalism and ethics of the purchasing function,
• A Procurement function responsible for overall management of supplier relations,
• Offer a “Supplier relations” mediator function.

Since 2016, we have been audited every year as part of the RFAR label, the award of which demonstrates the Group’s commitments and its desire to improve its practices over the long term.

PVCP’s Responsible Procurement indicators are published in the annual Extra-Financial Performance Statement (available here).

Catering and animal welfare

Through the choice of its partners, the Group has always been deeply committed to complying with European and French animal welfare standards. This is a fundamental principle in our practices, and a key criterion in our choice of partners. This commitment translates into constant vigilance and strict compliance with laws and regulations, just as we do in the poultry and egg sectors.

The Group also pays particular attention to the origin of its food products. For example, 95% of the pork used at our French sites comes from French producers, guaranteeing local production and compliance with quality and sustainability standards.

In addition, the Group is fully prepared to work with all the players in the sector to constantly improve practices and support the necessary changes. This willingness to collaborate will strengthen our collective commitment to responsible and ethical sourcing.

Today, the Group is committed to working with its catering partners to ensure that by 2026, 100% of chicken meat sourced at all sites carrying one of the Group’s banners comes from farms and slaughterhouses that meet the criteria of the European Chicken Commitment. This policy is already in place for our sites in the Netherlands. In France, the Group will go even further and ensure that at least 20% of its chicken meat volume comes from farms that meet these criteria and guarantee access to the open air or a winter garden.

The Group is already inviting its partners to make a commitment to animal welfare and will take great care to ensure that this ambition is respected.

In addition, the Group and its partners are committed to abandoning the use of eggs and egg products from caged hens by 2025 at all its sites, in all countries where the Group operates, and to using only eggs and egg products from free-range or free-range farms, or alternatives to eggs. This policy is already in force for restaurants operated by our partners in Belgium, the Netherlands and France.

• 37% of the Group’s sites comply with the animal welfare criteria for broiler chicken (European Chicken Commitment) and 100% are committed to meeting them by 2026;
• 84% of the Group’s sites have already stopped sourcing eggs and egg products from caged hens;
• 80% of the Group’s sites have signed a responsible catering charter.

Build and maintain balanced relationships with our partners and suppliers

As part of our relations with our supplier partners, the Group has formalized several important documents:

• The Code of Conduct sets out PVCP’s expectations of its suppliers in terms of ethical, social, professional and environmental practices.
• The General Purchasing Conditions (GPC) provide a framework for commercial relations in cases where no contract has been drawn up.
• The Supplier Invoice Charter aims to guarantee optimized invoice processing and payment.

To ensure transparency, the Group requires its suppliers to sign the Code of Conduct and carry out their own CSR performance self-assessment (on the AFNOR ACESIA platform).

All suppliers have the right to contact the Group’s internal mediator in the event of non-compliant practices or conflict with one of its representatives ( Procurement or Business Lines Departments).